Frequently Asked Questions


Shortly you will receive an Email, welcoming you on board as a new client and confirming that your ad(s) are now being developed before going live on Google. We aim to have your website live on the first page of Google.co.uk within 7 days within the initial sign up date. Please refrain from clicking on your own link as this will affect the figures showing on your annual report.

Due to the large volumes of clients renewing their services every 12 month`s, we're sure you can appreciate logistically it's not possible to call every client, every month, whilst maintaining an effective low cost marketing solution. We do however commit to ensuring your Google analytics report is sent at the end of the 11th month. These statistics will be sent to the email address confirmed with your account manager when your account goes live. Receiving your analytics prior to your renewal date allows you to make an informed decision on how best to proceed.

The positions Google allocates clients on the 1st page is derived from many different factors. As your competition makes changes to their website or their marketing this can force a change in your position. We aim to keep you as high on the page as possible.

At the point of sale your keyword(s) / phrase(s) will be discussed with your adwords representative. Your account manager will then research the best performing phrase(s) relevent to your business and once decided these will be emailed to you when your account goes live on google.co.uk. It is possible for you to add or change your keywords/phrases whenever you like (subject to availability and target area). For more information please contact your account manager.

It's not possible for any company including Google to guarantee to have your website on the first page 24hrs a day 7 days a week. We will aim to have your advert appear on the first page of Google when your key phrase(s) are searched for every day for one calendar month. Whilst your account manager is constantly monitoring your positions if for any reason your advert does not appear please contact us immediately and we will endeavour to regain your position as quickly as possible.

As a company we pride ourselves in achieving the best results for your business. We can offer you a bespoke package which would include domain name(s), website design and marketing on Google or you can purchase these on an individual basis. Please call your digital marketing specialist on 0161 660 3019 for further details.